Frequently Asked Questions

  • How do I apply for a Right-of-Way or Utility Permit?

    What is a Right-of-Way Permit?  Any work in the county right-of-way unrelated to utility work would require a right-of-way permit, such as sodding, fencing, sprinklers, signs, pavement, concrete work or trees.

    What is a Utility Permit?  Any utility work such as water, fiber, gas, sewer, or reclaimed water that would take place in the county right-of-way requires a utility permit.

    To apply for a Right-of-Way Permit, please visit the Citizen Self-Service Portal.


  • How do I report a road sign issue?

    The Traffic Control Division installs and maintains traffic signals, signs, road markings, and lighting throughout Clay County in accordance with Florida Department of Transportation standards.

    Report a sign or signal issue 

    You can report an issue with a traffic sign or signal using Clay Connected.

  • How do I report a road striping conditions issue?

    The county has ongoing road projects, including road striping, throughout the year. You can report a road striping condition issue to our staff by making a request to our Clay Connected app.

  • How do I report a traffic signal issue?

    You can report issues with traffic signals, school crossing beacons, and pedestrian crossing signs by visiting our Clay Connected app.

  • How do I report illegal stormwater discharge?

    To report illegal stormwater discharge, please visit

    our Clay Connected app.


  • Where can find information on road resurfacing projects?

    The County creates its resurfacing list each year based on a mix of citizen requests and the condition of the roads. If you notice a road that needs attention, you can submit a request through our Clay Connected app
     Once submitted, all roads are reviewed and prioritized for the resurfacing program.

     

    Each year, we propose resurfacing candidates to the Board of County Commissioners based on available funding. Since the budget is limited, it can take a few years for a road to make it into the program—but in the meantime, we’ll patch it as needed.
    To help evaluate each road fairly, we use six categories and score them on a scale from 0 to 100—the lower the score, the more serious the issue.
    • Oxidation/Raveling of the asphalt
    • Cracking of the asphalt
    • Cuts/Patches/Potholes
    • Depression/Rutting of the asphalt
    • Rideability
    • Traffic volume    
  • Who can I contact about getting speed bumps in my neighborhood?

    There is a process in place to install traffic calming measures on neighborhood roads. You can make a request to speak with staff about possible measures in your neighborhood by visiting our Clay Connected app.


  • Who do I contact about getting my dirt road paved?

    The County maintains 225 miles of dirt roads, but funding for paving is limited. 

    To prioritize projects, roads are ranked using the following criteria. 

    The categories are weighted, and roads with the highest scores are prioritized. To request a review or check a road’s status, visit the  Clay Connected app.

    • Average Annual Maintenance Costs

    • Right of Way Width

    • Minimum Graded Width

    • Average Daily Traffic

    • Drainage Issues

    • Public School Bus Routes

    • Public Facilities / Service Request Frequency

    • Paving Difficulty

    • Construction Cost

    • Number of Driveways per Mile