No, anonymous complaints will not be investigated.  Effective July 1, 2021, Senate Bill 60 became law prohibiting code inspectors from initiating enforcement proceedings for potential violations of code and ordinances by way of anonymous complaints; requiring persons who report potential violations of code and ordinances provide specified information to the department before an investigation occurs.  Remember that all information you provide to the County is subject to Public Record Laws.  In other words, we must provide this information to anyone who asks.

To make a complaint, please fill out the complaint form located on the Code Enforcement Violation Complaint Form webpage.

The status of a case can either be checked through our website, or you can email the secretary at Code.enforcement@claycountygov.com.

Usually within a week.

Generally 60 days but could take longer if the case has to go before the Special Magistrate.

Contact the office at (904) 284-6310 to find out if it’s a Code Enforcement lien and if so, how to resolve the issue.

Please contact the office at (904) 284-6310 and speak with the secretary who can help with your case.

The case will be taken before the Special Magistrate who will initially issue an Order for Compliance.  If compliance is not met within the time frame the magistrate gives, the magistrate can then impose a daily fine up to $250.00 per day.  This fine will constitute as a lien on the property and will continue to accrue daily until the property is brought into compliance.

They do not meet one of several codes enforced by Code Enforcement.

Code Enforcement received a complaint on your property.