Ambulance Billing and Records

Welcome to the Clay County Ambulance Billing and Records page. We are here to assist with inquiries related to ambulance transports, billing, and medical claim processing. Our team works to make it easy for you to request transport reports and receive answers to questions about ambulance services.

To request a copy of an ambulance billing statement or EMS report, please use the County Portal . Follow the instructions on the portal page to help avoid delays in processing your request. Please allow 7 to 14 business days for processing.

Important Note: Medical records are confidential and are not considered public records. These records are protected by federal privacy laws to ensure your information remains private and secure.

Contact Us: For additional assistance or if you have questions, please refer to our Ambulance Billing Frequently Asked Questions page or call our office at 904-529-2773.

Your privacy is our priority, and we are committed to providing a smooth and secure experience for all records and billing inquiries.